Privacy Policy

Log Files.

Our website, as with most websites on the internet, automatically logs information about each user visits in what is called a log file. This information includes internet protocol address (IP Address), type of internet browser, referring websites, last visited or exit pages, operating system, the date and time of the users visit and pages a user viewed on our site.
This information does not identify an individual person. It simply enables us to track pages visited, site browsing trends and how visitors found our site, whether through a search engine or another site that links to our site.
When submitting any data to our site or placing an order on our site, your IP address is logged, so if there is ever any problem, we can inform you of the IP address that information or order was submitted from.

Privacy Statement.

This Privacy Statement describes the privacy practices of  Dermacol SF for data that we collect:
Through the software applications made available by us for use on or through computers and mobile devices (the “Apps”)
Through our social media pages that we control from which you are accessing this Privacy Statement (collectively, our “Social Media Pages”)
Collectively, we refer to the Websites, the Apps and our Social Media Pages, as the “Online Services” and, together with offline channels, the “Services.” By using the Services, you agree to the terms and conditions of this Privacy Statement.

Collection of Personal Data.

“Personal Data” is data that identify you as an individual or relate to an identifiable individual. At touchpoints throughout your guest journey, we sometimes collect Personal Data  such as:
  • Name
  • Gender
  • Postal Address
  • Telephone number
  • Email address

How We Collect Personal Data.

 We collect Personal Data in a variety of ways:
Online Services. We collect Personal Data when you purchase goods from our Websites or Apps, communicate with us, or otherwise connect with us or post to social media pages, or sign up for a newsletter or participate in a survey, contest or promotional offer.
Customer Care Centers. We collect Personal Data when you communicate with us by email, fax or via online chat services or contact customer service. These communications may be recorded for purposes of quality assurance and training.

Collection of Other Data.

“Other Data” are data that generally do not reveal your specific identity or do not directly relate to an individual. To the extent Other Data reveal your specific identity or relate to an individual, we will treat Other Data as Personal Data.
Other Data include:
Browser and device data
App usage data
Data collected through cookies, pixel tags and other technologies
Demographic data and other data provided by you
Aggregated data

 How We Collect Other Data.

We collect Other Data in a variety of ways:
Your browser or device. We collect certain data through your browser or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, internet browser type and version and the name and version of the Online Services (such as the Apps) you are using. We use this data to ensure that the Online Services function properly.
Your use of the Apps. We collect certain data when you download and use an App, such as App usage data, the date and time the App on your device accesses our servers and what data and files have been downloaded to the App based on your device number.
We collect certain data from cookies, which are pieces of data stored directly on the computer or mobile device that you are using. Cookies allow us to collect data such as browser type, time spent on the Online Services, pages visited, referring URL, language preferences, and other aggregated traffic data. We use the data for security purposes, to facilitate navigation, to display data more effectively, to collect statistical data, to personalize your experience while using the Online Services and to recognize your computer to assist your use of the Online Services. We also gather statistical data about use of the Online Services to continually improve design and functionality, understand how they are used and assist us with resolving questions.
Cookies further allow us to select which advertisements or offers are most likely to appeal to you and display them while you are using the Online Services or to send marketing emails. We also use cookies to track responses to online advertisements and marketing emails
If you do not want data collected with cookies, you can learn more about controlling cookies at

Information We Share.

With Dermacol SF, it does not rent or sell your personal information to third parties. In certain circumstances, we may share your information with service providers to provide operational services such as credit card processing and shipping of merchandise.
We may also be required to share that information with law enforcement and regulatory agencies when lawfully requested, such as court orders or subpoenas, or under applicable laws. We may also choose to share that information when we deem it necessary to protect the interests, rights, and property of in Dermacol SF or others.
If on Dermacol SF or any of its assets are involved in a sale, merger or acquisition, you will be notified of this change via email along with any options you have regarding your personal information.

Protecting Your Information.

We use Secure Socket Layering (SSL) technology to encrypt your personal information and credit card or debit card information when it is transmitted from your computer to our servers. SSL is an industry standard practice used to secure online transactions.
Updates To This Policy
This page will be updated when changes to our privacy policy occur. We encourage you to review our policy from time to time so that you are aware of the information we collect and how it is used. If you have any questions regarding our policy, please feel free to contact us at

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.